 |
 |
 |
 |
 |
 |
KEYGroup Newsletter EZINE Archives May 18, 2010 [back to EZINE archive main page] Join us for a FREE Webinar on May 26, 2010 Reserve your Webinar seat now at: https://www1.gotomeeting.com/register/326948833 Some might argue that Millennials leave because they don't have the traditional promotable opportunities that they want, or they are not getting them quickly enough. Some say their insistence on working to live rather than living to work impedes their career progression. Others mistake their high level of education and immediate workplace demands as arrogance. Regardless of the source of conflict, as a leader your responsibility is to keep them engaged, to utilize their talents and to coach multi-generational teams for high performance. In this webinar you will learn:
This webinar will be facilitated by Dr. Jan Ferri-Reed, President of KEYGroup® a 30-year old international speaking, training and assessment firm. Jan has presented a variety of programs to thousands of managers and employees in a diverse range of organizations across the globe. Jan's work focuses on creating cool workplaces that attract, keep and get the most from your talent and increasing the bottom line. She does executive consultation, facilitation of senior level, planning, team building retreats and keynoting at corporate and association events. Jan is an active member of the American Society for Training and Development (ASTD), the HR Leadership Forum and Pittsburgh Human Resources Association (PHRA) and is the co-author of the book Keeping the Millennials: Why Companies Are Losing Billions in Turnover to this Generation and What to do About It. Title: Retention of Young Talent Case Study: Strength in Numbers The recession proved to be a worrisome challenge to Debbie Kraft, the marketing director for a regional media company. Her organization sold advertising and published coupon mailers across a five state region. When the economy began to shrink their advertising sales sank along with it and she was forced to lay off staff. But Kraft was proud of the efforts of her remaining workers, who persevered and kept the mailer afloat through those tough times. In particular she was pleased with the performance of six of her sales managers who posted the strongest numbers during the downturn. In some cases they had even set new records for sales and collections. So, when Kraft's organization announced plans to conduct an Employee Engagement Survey she was genuinely excited. Kraft fully expected the survey to confirm her opinions about which offices were the strongest and most engaged. However, when the results were presented Kraft was shocked to learn that her region suffered from one of the lowest levels of employee engagement within the corporation. Even worse, her employee satisfaction levels with employment and management were extremely dim. In the final analysis she faced the prospect of a lot of staff turnover in the months ahead. Ironically, Kraft's dilemma isn't unique. Very often when a unit or department operates above average, particularly during a business downturn, the employees may feel both overwhelmed and underappreciated. Employers in these circumstances often tend to "hunker down" and withhold discussion of promotions and career paths. After all, why talk about the future when the organization might be lucky just to survive the recession? So, instead of seeing their success as a triumph in tough circumstances, high-performing employees may see it as an economic necessity, born of desperation. Thus, when job opportunities open up they may be inclined to move on to an organization that they believe will provide more growth for them! But, without the competitive advantage that a survey on employee engagement provides staff turnover may come as an unpleasant surprise. Workplace Engagement Survey The Workplace Engagement SurveyTM is administered quickly and easily online. The results compare your organization to national averages, and are used to develop a targeted strategic plan to increase employee engagement across the organization. The results can be dramatic. Message from the President: "A Tale of Mixed Numbers" Among those polled 41% think the economy is finally improving, a gain of 8 points from April (plus a larger That's encouraging news, but there are other numbers that are not improving. An article in the Gallup Management Journal says that more than two-thirds of American workers are either 'not engaged' or 'disengaged' in the workplace. According to Gallup "in July 2008, 31% of employees were engaged, 51% were not engaged, and 17% were actively disengaged. In March 2009, these percentages had changed very minimally: 30% were engaged, 52% were not engaged, and 18% were actively disengaged. (2) One factor driving the current level of disengagement may simply be exhaustion. Many employees have had to pick up the slack due to downsizing, and that could spell trouble for managers as the economy strengthens. Your top employees – those who held things together during the recession – may well be looking for a change as new jobs become available. This is a critical time for employers to measure the engagement levels of their workers. Only by understanding employees' true level of commitment can you be certain to hit the ground running when business begins to pick up. -- Jan Ferri-Reed, Ph.D.
KEYGroup Congratulates Mitsubishi Electric Power Products, Inc. (MEPPI) We are honored to announce that Mitsubishi Electric Power Products, Inc. (MEPPI) is a Pittsburgh Human Resources Association (PHRA) 2010 People Do Matter finalist for their Supervisor Boot Camp, a development process produced and facilitated in partnership with KEYGroup®.
This prestigious honor is bestowed upon those organizations who commit to developing, coaching and supporting their number one asset … their people.
We invite you to register for this wonderful evening on May 27, 2010. You will witness and hear "best practices" and stories that will demonstrate that when people come first in an organization, everyone wins!
For more information visit: http://www.pittsburghhra.org/997.php
All contents copyright 2008 by KEYGroup® Contents may not be reproduced without permission.
To learn more about how you can create a Vibrant Entrepreneurial Organization contact KEYGroup® at 724-942-7900 or visitour websites www.keygroupconsulting.com and www.joannesujansky.com.
|
|
percentage than at any previous period during the recession). A mere 15% think the economy is getting worse, according to the poll, which was conducted between April 28 and May 2, 2010. (1) 