Jan Ferri-Reed, Ph.D.

Jan is a seasoned consultant and President of KEYGroup®, a 27-year Pittsburgh-based speaking, training and assessment firm.  Jan has presented a variety of programs to thousands of managers and employees in a diverse range of organizations across the globe.  She provides guidance, wisdom and wit to leaders who want to create productive and profitable workplaces.

Jan’s work includes executive consultation to create and support vibrant, entrepreneurial practices and programs.  She facilitates senior-level planning sessions to help leaders to identify those values and behaviors that make their organizations unique and competitive.  She also helps corporate leaders to hold themselves and others accountable through recruitment, hiring, evaluation and succession programs. 

Jan implements and interprets a wide span of customized and off-the-shelf assessments including organizational culture, employee engagement, team and leadership surveys and tools.  She provides executive coaching to leaders based on the assessment results and oversees the development of customized, highly-interactive leadership development programs for organizations.  Additionally, Jan works with sales teams to enhance consultative sales relationships, presentations and influencing skills. 

Representative clients for whom Jan provides services include GlaxoSmithKline, MARC Advertising, MBNA America, Mellon Financial Corporation, US Steel Corporation, Volkswagen-Audi-Porsche, Pitney Bowes, MTV Networks, The IAMS Company, Merrill Lynch, PPG Industries, Inc. and UBS-AG.

Besides delivering consulting and training services, Jan oversees operations for KEYGroup®.  Jan has served as an adjunct professor to the Human Resources Management program at LaRoche College.  Her client and academic work contribute to her ability to translate theory into practice. 

Jan speaks locally, nationally and internationally on a variety of topics relative to leadership and productive workplace cultures.  She has appeared on local television business shows and has been featured in a number of publications on the topic of retention.

Jan is an active member of the American Society for Training and Development (ASTD), the Pittsburgh Human Resources Planning Society (PHRPS) and Pittsburgh Human Resources Association (PHRA).  She has also served on the Board of the Association for The Arc and on the Advisory Board of the Association for Children and Adults with Learning Disabilities.  Her doctoral work was completed at the University of Pittsburgh where her studies focused in the areas of consultant ethics and organization development.

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